Some residential inspections to use live video

In response to dangers posed by COVID-19 to those participating in inspections, Development Services Director Denise Lucas temporarily suspended inspections of occupied residential properties last week. According to a memo from Lucas, the suspension allows her staff to evaluate how they can modify their services while observing social distancing. Beginning this week, Lucas wrote, “We will begin performing inspections of occupied residential facilities, together with our customers, using live video connections (such as FaceTime/Skype/Teams). We are hopeful that this option serves the needs of all our customers, given the prevalence of video-capable mobile devices.” Inspectors will reach out to affected customers to begin scheduling inspections if customers are willing to use remote options. The new regimen will apply primarily to equipment replacements, including heaters, HVAC units, interior remodeling and additions to residences. The change will not apply to unoccupied structures or commercial structures, she wrote. For the latest on DSD’s efforts to keep working during a time of crisis, check out the department website.