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Thursday, August 2, 2018 by Chad Swiatecki

Cap Metro CIO moves on

Joe Iannello, the chief information officer for the Capital Metropolitan Transportation Authority, has announced he will retire from the agency at the end of the month. He served in the job for seven years and previously worked in the oil and gas and retail industries. It is expected his position will be posted in the near future. In an interview with Govtech.com, Iannello said his and the agency’s focus in recent years has been on “customer-facing” initiatives such as a mobile ticketing app that now accounts for up to 27 percent of Capital Metro’s ticketing revenue, with a new version expected before the end of the year. The agency also recently began an increased push in using autonomous minibus shuttles in downtown Austin, and last month the World Cities Summit in Singapore recognized Capital Metro for its participation in an app project that pushed information on bus locations to the smartphones of visually impaired riders.

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