Behind the scenes with ATCEMS

Go behind the scenes of a 911 call with the Austin-Travis County Emergency Medical Services team‘s “What to Do When” series, public service announcements the agency will release that use example 911 calls to help the public prepare for common emergency situations. In the first six-minute video released yesterday, a caller secures an ambulance for a friend who is experiencing chest pains. It follows the entire process, from the initial contact with the dispatcher until EMS arrives at the home. They plan to tackle a range of situations, including how to handle car accidents and other medical emergencies (such as seizures or burns).