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Advice for dealing with downed trees

Tuesday, February 23, 2021 by Jo Clifton

Many Austinites are seeing downed tree limbs, potholes and poorly functioning traffic signals. In order to report any of these things, call 311 or 512-974-2000 or submit a request through the 311 app. Austin Resource Recovery customers with small branches no longer than 5 feet and no thicker than 3 inches in diameter can set these items out in manageable stacks with their weekly composting collection. For larger items, customers should submit a storm service request using the following large brush set-out guidelines:

  • Brush should be between 5 and 15 feet in length.
  • Tree trunks more than 8 inches in diameter should be 3 feet long or less.
  • Cut ends should face the street.
  • Stack loosely along the curb in one row, not more than 15 feet across and no higher than 4 feet.
  • Do not block the sidewalk.
  • Do not extend into the street.
  • To prevent damage to your property, keep items 5 feet away from your trash cart, mailbox, fences or walls, water meter, telephone connection box and parked cars.
  • Do not place any items under low-hanging tree limbs or power lines.
  • Items will not be collected if they are in an alley in any area including Hyde Park, or if they are in front of a business or a vacant lot.

According to ARR, “The city has created a webpage to help Austinites with resources and information related to the impact of winter storm Uri. One link you will find leads to the Austin Disaster Relief page, which plans to assist with major cleanup efforts, including downed trees, etc.”

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