Sections

About Us

 
Make a Donation
Fully-Local • Non-Partisan • Public-Service Journalism
 

311 wants you to like it

Thursday, September 15, 2016 by Nora Ankrum

Austin 311, the city’s help line for non-emergency city services, now has a Facebook page in addition to its traditional phone service, website and mobile app. The 311 request line receives “over 1 million calls per year producing over 200,000 service requests for City of Austin departments,” according to a press release from the city, and the service’s new Facebook presence is just one more way for it to fulfill its mission of providing “uncomplicated access to City services and information.” It’s also a way to get some friends. As the press release notes, “Residents and visitors are encouraged to ‘like’ the page.”

Join Your Friends and Neighbors

We're a nonprofit news organization, and we put our service to you above all else. That will never change. But public-service journalism requires community support from readers like you. Will you join your friends and neighbors to support our work and mission?

Back to Top