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Trash schedules are changing!

Monday, September 21, 2020 by Elizabeth Pagano

There is, to put it lightly, a lot going on this year. This week, about 4.5 percent of Austin Resource Recovery customers will also have to manage a changing trash schedule as part of a plan to “rebalance” existing routes. According to a press release from the city, “Customers affected by the upcoming service changes have been notified by letter, email, postcard and with reminder door tags during the last few weeks. Those who are signed up to receive collection schedule notifications from the online My Schedule tool or from the Austin Recycles App will also receive notifications of their service changes through these tools.” As a safety net, collection staff will collect on both the new and the old days for the four weeks following the change in schedule, placing reminder tags on carts set out on the incorrect day. Customers can find more information, including a customized collection schedule, by calling 311, visiting or by downloading the Austin Recycles App.

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