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City offers language support services

Wednesday, December 1, 2021 by Tai Moses

More than 80 languages are spoken in Austin. As part of a new campaign to help Austinites who are more comfortable speaking a language other than English, the city is offering free interpretation and translation of written information to those who request language access services. The initiative, called iSpeak Austin, introduces a range of online resources in multiple languages. Informational wallet cards and posters at local library branches describe how non-English speakers can communicate their needs to English speakers. Jessica King, the city’s interim communications director, explained more about the program. “Whether it’s borrowing a library book, applying for financial support, or seeking a permit, every Austinite has the right to access city of Austin services in their preferred language, and the city has resources available to ensure this happens. Over the coming weeks we will be working to make sure new English learners and immigrant communities are aware of their rights and have the information they need to exercise them.”

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