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Cap Metro improves its app with a single stroke

Friday, January 20, 2017 by Caleb Pritchard

Days after the Capital Metropolitan Transportation Authority eliminated its premium fares, the agency has made riding the bus even cheaper for some passengers. On Thursday, the agency rolled out the option on its app to purchase local bus passes, one ride at a time. Previously, app users could purchase only a day pass, which at $2.50 is twice as much as the single $1.25 ticket. As spokesperson Melissa Ayala told the Austin Monitor via email, “The new Local Single Ride on the CapMetro App gives riders more options if they’re planning a one-way trip, or visitors looking to navigate the city.” Previously Capital Metro officials had cited high credit card processing fees for not making the one-way passes available for bus riders. (MetroRail riders who pay the higher “commuter” fare have long had the option.) On Thursday, Ayala explained, “There is a small increase in expense related to credit card processing fees; however, we believe the benefit to our customers and new fare structure provides us a prime opportunity for launching the new pass option.” Ayala said Thursday’s debut was a “soft launch for beta testing” and that the agency will monitor its performance ahead of a more public rollout on Monday.

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