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Austin Regional Clinic implements new protocol

Thursday, March 19, 2020 by Elizabeth Pagano

Austin Regional Clinic has launched a hotline and new safety protocols in response to the COVID-19 pandemic. Clinic staff will now meet patients at the entrance of the clinics to screen for coronavirus symptoms and determine how check-in will proceed. Those who have symptoms, or have been in contact with someone who does, will be asked to return to their vehicle or another spot away from other patients until they can be escorted to an exam room. This process is intended to limit risks to others, as is a policy of limiting visitors to one per patient and discouraging visits unless necessary. More information and an informative video can be found on the ARC site. Call 866-453-4525 for the 24/7 hotline and to learn about treatment options.

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