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Austin Energy offers workshop on assistance programs

Tuesday, July 11, 2017 by Nina Hernandez

This morning, Austin Energy is bringing together more than 130 of its nonprofit partners for its Affordable Energy Policy Summit. Those nonprofits will learn how to help connect low-income Austin Energy customers with the City of Austin Customer Assistance Program. On the agenda are program benefits, residential rates, navigating the collections process and bill options. “The City of Austin relies on collaboration with social service agencies to help us do the most good with the $18 million that is available to help low-income residents, the medically vulnerable and other groups,” Kerry Overton, the utility’s deputy general manager, said in a Monday press release. The summit runs from 9 a.m. until 4:30 p.m. at the AT&T Executive Education Conference Center, 1900 University Ave. Learn more about the city’s Customer Assistance Program here.

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