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Tag Archives: Office of the City Auditor

Animal Services working to fix problems revealed by audit

Last September, the city’s Office of the City Auditor released an audit highly critical of the city’s animal shelter operations, saying there was a conflict between its priorities of providing humane care, operating as an open intake shelter and maintaining…

Some vulnerable residents can’t use Austin Energy’s program

Some Austin Energy customers who are categorized as medically vulnerable and need electricity to operate life-saving equipment have not been able to sign up for the utility’s program to assist them in emergency situations, according to an audit report from…

Study finds city employees distrustful of city's ethics conduct

City employees who responded to a survey on the city’s behavior with regard to ethics gave the city lower marks for trust and accountability as compared to how city management rated the city. Employees surveyed also showed a greater fear…

Austin still looking for more 911 call takers

Austin’s 911 call takers are regularly asked to take on a high call volume, but the Austin Police Department does not have a regular process for expediting call taking when the volume reaches higher-than-normal levels, according to a special report…

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Audit shows changes needed at Development Services Department

Nearly a decade after a damning evaluation of the city’s planning and development processes resulted in more than 460 recommended changes, a recent audit of two smaller components of the Development Services Department found some steps left incomplete from a…

Audit examines alleged fraud by employee of Forensic Science Department

The former forensic services manager for the city’s Forensic Science Department allegedly misused his city credit card to purchase $3,000 worth of gift cards and firearm accessories for his personal use, according to a report issued by the Office of…

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City auditor unveils new online tracking system for audits

The Office of the City Auditor is advertising a new tool to let any member of the public see how different departments are doing in response to audit findings. That tool is a new online dashboard that tracks recommendations from…

Audit finds Austin Energy falling behind on tree-trimming schedule

The Office of the City Auditor has found Austin Energy is far behind on its seven-year schedule of trimming trees and vegetation around power lines, with the utility’s current pace likely requiring 14 years to complete all needed clearing. The…

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Audit finds inaccurate data on city portal

Unreliable data is a widespread problem for the city of Austin, according to an audit performed by the Office of the City Auditor. Francis Reilly, the auditor in charge, explained some of the city’s data problems to the City Council…

Ethics Review Commission OKs pandemic-era changes to lobbying ordinance

The Ethics Review Commission last week voted unanimously to recommend changes to the city’s lobbying rules. The rules ensure phone calls and video conferences are properly recorded as appearances before a city official. The changes to City Code Chapter 4-8…

Insufficient staffing revealed in audit of fraud and waste at Parks and Recreation Department

A former employee of the city’s Parks and Recreation Department fraudulently submitted timesheets stating she was working, according to a report from the Office of the City Auditor, and she collected paychecks for six months in 2021 – although she…

Former city employee abused sick leave policy, audit says

A former employee of the city’s Animal Services Department misused city resources by claiming sick leave after getting a new job at Travis County, according to a report from the Office of the City Auditor. The audit says Luis Negrete,…

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