Posted inEnergy

Commission supports energy rebate program change, calls for more information

Austin Energy has long struggled to find enough customers to take part in its multifamily energy efficiency rebate program. The trend continued last fiscal year when more than half of its rebate funds, which don’t carry over into subsequent years, never made it into customer hands. Denise Kuehn, the utility’s director of energy efficiency services, […]

Posted inEnergy

Austin Energy plans to purchase more wind energy

The Electric Utility Commission unanimously recommended the approval of a new energy contract that would bring Austin Energy’s percentage of renewable energy up to 61 percent by the middle of 2021. That is only 4 percentage points below the City Council-approved goal of generating 65 percent of the city’s energy from renewable sources by 2027. […]

Posted inCity Hall

Despite water bill debacle, Austin’s utility customer service rating remains unharmed

The wounds that last fall’s water bill catastrophe left behind had the potential to open up once again as Austin Energy reviewed its customer service ratings and presented the findings at the July 16 meeting of the Electric Utility Commission. “Didn’t we have a huge spike after the water problem that’s not reflected here?” inquired Commissioner […]

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