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Tag Archives: Development Services Department

Planning, Development Services still operating

Despite the unprecedented challenge presented by the COVID-19 outbreak, the city is attempting to conduct its land use and development services business to keep those processes moving forward. Jerry Rusthoven, leader of the Planning and Zoning Department, told the Austin…

Former city employee misused computer, email

Last January, members of the city auditor’s investigative team received an allegation that Richard Anderson, a division manager in the Development Services Department, was using his city computer to help him with his other job as an instructor for what…

Demolition permitting revision to get going in 2020

The Development Services Department is behind schedule in its effort to revise the city’s demolition permitting process. The department issued a report with nine recommendations for a new process in October 2018. At the time, the department expected to bring…

Audit finds ongoing delays, data problems for Development Services Department

The Office of the City Auditor has found that the city’s Development Services Department is still failing to meet on-time and customer satisfaction goals in its permitting process, even after making changes suggested in a 2015 report that found profound…

City releases road map for 'agent of change,' sound compatibility issues

The city’s Economic Development and Development Services departments will spend much of the next 12 months implementing a variety of measures to reduce noise complaints and other issues that arise between residents and nearby entertainment businesses. On Wednesday, EDD released…

Audit says employee misused city computer

Investigators in the Office of the City Auditor have released a report showing that a staff member in the Development Services Department used his city computer to operate his personal online business. Auditors released a report Monday stating they had…

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City proposes new demolition rules

In response to an audit last year that identified a number of problems in the city’s demolition permitting process, the Development Services Department has recommended a number of changes aimed at streamlining the process and ensuring safety. The recommendations were…

BoA fee adjustments cause high tempers

On Oct. 1 of this year, the Development Services Department enacted a new set of fees for those looking to come before the Board of Adjustment to have the board hear their applications for a code variance. Although increases are…

Many, but not all, development fees to climb

Last year, Rodney Gonzales, director of Austin’s Development Services Department, asked Council to fund an additional 50 employees to increase his department’s efficiency in dealing with a multitude of permits, reviews and inspections. Council killed the plan by postponing it.…

fairmont hotel construction

Development Services preliminary budget asks for 50 new employees

According to the 2017 customer satisfaction poll by the Development Services Department, the time it takes to complete the inspection process was ranked as the most important component but had the lowest satisfaction rating. In an effort to change that…

Construction in Austin

Despite progress, builders complain of long waits for permits

Among the many factors blamed for Austin’s affordability crisis are the city’s notoriously complicated development regulations. The development review process is so cumbersome, critics say, that builders have to hire agents to get their permits approved, creating a cost that…

Reporter's Notebook: Communication

They don’t want to talk to you… Staff from the Development Services Department repeatedly told members of the Zoning and Platting Commission at their Tuesday meeting that they were legally obligated to approve a site plan for the controversial Champion…

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