Wednesday, August 24, 2016 by Jack Craver

Austin Energy gradually reforms Customer Assistance Program

For nearly two years, Paul Robbins, a longtime environmental and consumer activist, has been hounding Austin Energy about its operation of the Customer Assistance Program, which is intended to give energy discounts to low-income households.Robbins, who earns groans as well…

Tuesday, August 16, 2016 by Jack Craver

Austin Energy agrees to rate deal with businesses, consumer advocates

Eighteen of the 26 advocacy groups, businesses and individuals who signed up to intervene in the ongoing Austin Energy rate review have signaled support for a compromise with the utility. The deal would lower electricity rates for both residential customers…

Tuesday, August 9, 2016 by Jack Craver

Austin Energy defends its rate proposals to Council

City Council members didn’t have a whole lot to say on Monday during their first hearing regarding the electricity rates that Austin Energy, the city-owned electric utility, has proposed for the next five years.Convened as the Austin Energy Utility Oversight…

Thursday, July 21, 2016 by Jo Clifton

Some AE customers propose rate case settlement

Austin Energy’s two largest customers, Samsung and NXP, have teamed up with advocates for residential and low-income consumers, the Greater Austin Chamber of Commerce and the city’s two largest hospital networks to propose a settlement of the utility’s currently pending…

Wednesday, July 20, 2016 by Jack Craver

Environmental groups demand that Austin Energy ditch coal plant

Two environmental groups say that Austin Energy, the city-owned utility, is ignoring an important sustainability goal set for it by City Council.Public Citizen and Sierra Club, which are intervening jointly in the Austin Energy rate review, argue that it’s time…

Wednesday, June 22, 2016 by Jack Craver

AE proposes raising residential service charge

The independent consumer advocate that the city hired to represent the interests of Austin residents and small businesses as it reviews electricity rates is crying foul. John Coffman, who heads the advocate team, accuses Austin Energy, the city-owned utility, of…

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