Tuesday, February 23, 2021 by Jo Clifton

Austin Energy customers need not worry about skyrocketing bills

Austin Energy customers, like the customers of other utilities throughout the state, experienced power outages and water shortages caused by winter storm Uri. But unlike customers of other utilities, Austin Energy customers will not be facing a huge spike in…

Tuesday, February 23, 2021 by Ramon Rodriguez

Just before the storms, Austin Energy gave Covid relief update

Before winter storm Uri wrought devastation and widespread power outages, Austin Energy was focused on the ongoing Covid-19 pandemic and its accompanying economic damage. In April of last year, City Council approved measures collectively providing $46 million in utility bill…

Wednesday, February 17, 2021 by Audrey McGlinchy, KUT

Power could get cut to circuits that include hospitals as a ‘last resort,’ Austin Energy warns

Austin Energy could decide to shut off electricity to circuits that include critical infrastructure – such as fire stations, hospitals and 911 operations – to prevent the state’s power grid from collapsing, the municipal utility warned Tuesday. “Only as an…

Tuesday, February 16, 2021 by Jo Clifton

Storm deals heavy blow to Austin Energy, other utilities

With roughly 40 percent of its customers without power Monday, Austin Energy and other local officials worked to explain what happened when an unprecedented winter storm swept through the entire state, leaving roughly 2 million Texans without electricity. The Electric…

Wednesday, January 20, 2021 by Jo Clifton

Consumer advocate seeks audit of Austin Energy program

Consumer advocate Paul Robbins, who has argued for years that Austin Energy is wasting money and inadequately screening participants in its Customer Assistance Program, is asking City Auditor Corrie Stokes to audit the program for wasted expenditures. The program, which…

Tuesday, January 19, 2021 by Seth Smalley

Austin Energy touts its weatherization program for limited-income customers

Sarah Chatterjee, the new director of energy efficiency services for Austin Energy, presented the utility’s new weatherization programs for low-income customers before the Electric Utility Commission on Jan. 11. The program is aimed at providing weatherproofing modifications, optimizing energy efficiencies and…

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