Wednesday, June 2, 2021 by Jo Clifton

Austin Energy leader insists utility is resilient

While Sidney Jackson, Austin Energy’s deputy general manager and COO, told City Council the “system is resilient,” utility customers who went without power for three days might disagree. By Saturday night, power had been restored to 88 percent of the…

Friday, April 23, 2021 by Jo Clifton

Gas companies seek interim rate hikes

The three companies that supply natural gas to Austin residential and commercial customers are each seeking a rate increase under the Gas Reliability Infrastructure Program, or GRIP. City Council acted on April 8 and again on Thursday to temporarily suspend…

Thursday, March 11, 2021 by Jonathan Lee

‘We did the best we could’: Commissioners evaluate Austin Energy’s winter storm response

At a special called joint meeting Monday, commissioners from the Electric Utility and Resource Management commissions praised Austin Energy’s response to last month’s winter storm that left hundreds of thousands of people without power for days. Commissioners also offered ideas…

Thursday, March 4, 2021 by Jo Clifton

AE chief apologizes for hardships caused by storm

Austin Energy General Manager Jackie Sargent apologized to the community during Wednesday’s AE Utility Oversight Committee meeting for the suffering and hardships experienced during Winter Storm Uri as a result of electric system outages. Even though the outages were ordered…

Tuesday, March 2, 2021 by Jo Clifton

Austin utilities work to help those hit by storm

The wake of winter storm Uri brought recriminations, finger-pointing and at least one major utility bankruptcy, not to mention the sky-high prices charged to many Texas utility customers. Meanwhile, at Austin Energy, officials have been spending their time trying to…

Tuesday, February 23, 2021 by Jo Clifton

Austin Energy customers need not worry about skyrocketing bills

Austin Energy customers, like the customers of other utilities throughout the state, experienced power outages and water shortages caused by winter storm Uri. But unlike customers of other utilities, Austin Energy customers will not be facing a huge spike in…

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