Monday, January 11, 2021 by Seth Smalley

Committee reviews EMS response times

Jasper Brown, chief of staff for Travis County Emergency Medical Services, spoke before the Public Safety Commission on Jan. 4 to report the quarterly incident response times for the county. The goal response time for all priority-one calls – a…

Monday, April 6, 2020 by Nina Hernandez

Texas first responders need equipment to tackle Covid-19

Two-thirds of emergency service district first responders reported they have been unable to procure a sufficient amount of the necessary personal protective equipment since the onset of the Covid-19 pandemic, according to a study by the Texas State Association of…

Thursday, February 27, 2020 by Andrew Weber, KUT

Austin 911 operators effectively field calls, but audit finds gaps in dispatching overall

Operators field roughly a million calls for emergency services in Austin a year. A new city report says those operators do a serviceable job of answering that glut of calls, but found a disconnect between those calls and the delivery…

Monday, February 10, 2020 by Jessi Devenyns

Austin EMS union outlines effects of high call volume and sick leave policies

In recent months, Austin Emergency Medical Services has implemented new policies to improve the lives of its medics. The department has adjusted its start times to be on a more natural wake-up schedule and has instated a new code for…

Wednesday, September 4, 2019 by Jessi Devenyns

Public Safety Commission questions path forward for EMS providers being assaulted

After reports from EMS personnel raised questions about the frequency of field officer assault by patients, Austin-Travis County Emergency Medical Services conducted an internal survey. The results showed that the majority of Austin EMS personnel say they’ve been assaulted on the…

Wednesday, August 7, 2019 by Andrew Weber, KUT

A majority of Austin EMS personnel say assaults on the job are common and ‘unavoidable’

A majority of Austin EMS personnel say they’ve been assaulted on the job in the last two years, according to an internal survey. Most first responders also say they don’t feel properly trained to address aggressive behavior. Austin-Travis County Emergency…

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