EMS

Thursday, February 27, 2020 by Andrew Weber

Austin 911 operators effectively field calls, but audit finds gaps in dispatching overall

Operators field roughly a million calls for emergency services in Austin a year.A new city report says those operators do a serviceable job of answering that glut of calls, but found a disconnect between those calls and the delivery of…

Monday, February 10, 2020 by Jessi Devenyns

Austin EMS union outlines effects of high call volume and sick leave policies

In recent months, Austin Emergency Medical Services has implemented new policies to improve the lives of its medics. The department has adjusted its start times to be on a more natural wake-up schedule and has instated a new code for…

Wednesday, September 4, 2019 by Jessi Devenyns

Public Safety Commission questions path forward for EMS providers being assaulted

After reports from EMS personnel raised questions about the frequency of field officer assault by patients, Austin-Travis County Emergency Medical Services conducted an internal survey. The results showed that the majority of Austin EMS personnel say they’ve been assaulted on the…

Wednesday, August 7, 2019 by Andrew Weber

A majority of Austin EMS personnel say assaults on the job are common and ‘unavoidable’

A majority of Austin EMS personnel say they’ve been assaulted on the job in the last two years, according to an internal survey. Most first responders also say they don’t feel properly trained to address aggressive behavior.Austin-Travis County Emergency Medical…

Tuesday, May 14, 2019 by Jack Craver

Travis County leaders urge vigilance on flooding

Heavy rains over the past two weeks have not resulted in major residential flooding, but at least one death appears to be linked to flooding and government officials are urging residents to avoid certain waterways and to be on high…

Tuesday, January 22, 2019 by Jo Clifton

EMS leader seeks changes in retirement system

Selena Xie, the newly elected president of the Austin-Travis County Emergency Medical Services Employee Association, has a mission. She wants to change the retirement system for EMS workers so it is more in line with the systems for other public…

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